Loneliness & Someone to Talk To
Sometimes simply having somebody to talk to can help.
The Silver Line offers friendship, conversation and support to people aged 55 and over and is available 24 hours a day, seven days a week.
Useful Organisations
Our Useful Addresses page contains contact details and links to a wider range of organisations which may be able to provide specialist help and advice.
Contact RSA Welfare
If you have a welfare-related enquiry or are unsure where to find appropriate information or support, please contact us at welfare@caa-rsa.org.uk.
Enquiries are monitored by a member of the RSA Central Committee, who will respond and, where appropriate, help direct you towards relevant organisations or sources of assistance.
Welfare
The RSA Welfare service is here to help members who may need information, guidance or support.
We cannot provide professional legal, financial or medical advice, but we can help point you towards organisations and services which may be able to assist.
Bereavement
Losing a partner, relative or friend can leave a great many practical matters to deal with at a difficult time.
There is useful guidance available on registering a death, notifying government departments, pensions and benefits, arranging a funeral and dealing with an estate.
Useful sources: GOV.UK, Citizens Advice and Age UK
Money, Benefits & Financial Difficulties
You may be entitled to benefits or other financial assistance that you are not currently receiving.
Age UK, Independent Age and Citizens Advice can provide information about benefits, Pension Credit and other financial support.
Former CAA/NATS employees may also be eligible for assistance through organisations connected with their former employment, including the Charity for Civil Servants and the CAA Hardship Fund where appropriate.
Health, Care & Independent Living
Information and advice is available on NHS services, social care, help at home, caring for someone and maintaining independence.
The NHS, Age UK and Independent Age provide extensive information and guidance in these areas.
Scams & Staying Safe
Unfortunately, older people are frequently targeted by telephone, online, postal and doorstep scams.
If you are unsure about something you have received or have been asked to pay for, do not feel pressured into making an immediate decision. Citizens Advice and other recognised organisations provide advice about scams and consumer problems.
Join us
Become a CAA/NATS Retired Staff Association member today. Join an active community of more than 2,100 people while enjoying a world of new benefits!